Our Consultants

 

dave sanicolaDave Sanicola – President
•Telecommunications, Information Security and Software Quality

As President of The DESARA Group, Dave Sanicola is responsible for major client engagements, business development and strategy, and large project oversight. He leads a team of DESARA’s Consultants who help clients achieve quantifiable bottom-line results by applying a proven methodology for rapid business process improvement. Learn more about & contact Dave.

karen rawsonKaren Rawson – Vice President
•Process Improvement, Quality Management Mentoring, ISO 9001, TL 9000, Telecommunications, Medical Devices

Karen Rawson has helped companies develop and implement efficient, effective processes for over 20 years. As a consultant, manager and business owner who specializes in serving global corporations in high-technology fields, Karen has supported leadership teams in developing and deploying business strategies that have led to significant improvements in cost, quality, and customer satisfaction. Learn more about & contact Karen.

Jim Steiner – Vice President
• Quality Management Systems, TL9000, Network Operating Center Efficiency and Integration, Operational Support System Analysis, Benchmarking Studies, Network Disaster Recovery Planning and Readiness, All Aspects of Network Infrastructure, Performance Management, Field Operations, Operational Excellence, Strategic Planning

Jim Steiner leads The DESARA Group’s network infrastructure implementation and support practice. He has over 30 years experience working for two of the three major fortune 100 telecommunications providers. His experience includes both local and long haul networks, network major outage restoration, all aspects of network infrastructure, customer or network change management, field operations, construction, program management, engineering, provisioning, and multiple network operating center environments. Learn more about & contact Jim.

 

joe barckettJoe Barckett
•Six Sigma Master Black Belt, Value Stream Management

A Six Sigma Master Black Belt, Joe Barckett has extensive experience as and instructor and implementation coach for the Six Sigma methodology, Statistical Process Control, Design of Experiments, the Malcolm Baldrige National Quality Award criteria, and ISO 9000 quality system standards, as well as a variety of other quality tools. Learn more about & contact Joe Barckett

Jina Daigle MS, LPC

•Personal Coaching

Jina Daigle is a licensed therapist, trainer, consultant and coach. She has over 26 years of experience working with individuals and groups.  She provides coaching for those who wish to raise their “success bar” and accomplish more effortless growth in their professional and personal lives. Learn more about & contact Jina Daigle

sal girifalcoSal Girifalco
•Process Performance Improvement Via Lean, Process Management, Problem Solving, Customer Satisfaction Interviews, Quality Management Systems, TL 9000

Sal’s focus is helping organizations improve performance utilizing a variety of complementary tools and methodologies to achieve bottom line results. He helps organizations make significant improvements by applying tools such as Lean and Process Management. Learn more about & contact Sal Girifalco

mark hehlMark Hehl
•International Operations, Lean, Six Sigma, Supply Chain Improvement

Mark Hehl’s career spans over 30 years and includes leadership roles in international operations, technology transfer, quality, reliability, cost reduction, supply chain improvement and lead time reduction in many industries in North America, Europe, Asia and Latin America. As a past executive for the Timex Corporation, Mark implemented Six Sigma at major suppliers in China and at other worldwide corporate facilities. Learn more about & contact Mark Hehl

john marshallJohn Marshall
•Quality Management Systems, Continual Improvement in Healthcare, Six Sigma, Lean, FMEA

As a Consultant and Trainer for the past 15 years, John has taught hundreds of students to improve profitability and quality. He has been widely praised for his lively and engaging courses, presented in both public and corporate venues. Because John has both broad and deep subject matter expertise, he is highly effective in relating course concepts to the real-world business needs of his clients. Learn more about & contact John Marshall

angela martinAngela Martin
•Environmental and Occupational Health and Safety Management (EHS), Management Systems Design, Process Improvement, Industrial Permitting; Hazardous and non-Hazardous Waste Management; EHS Auditing; Engineering Design; and Environmental Remediation

Angela has experience in a wide range of environmental and occupational health and safety management (EHS) challenges including management systems, regulatory compliance assurance from a management perspective and detailed technical compliance management at the operations level. Read more about & contact Angela Martin

 

randy mayeux Randy Mayeux
•Problem Solving, Leadership, Teamwork, Professional Development

Randy Mayeux is a professional speaker and writer who gives more than 450 public presentations annually to various business and government audiences, non-profit groups and associations, and professional conferences. His monthly First Friday Book Synopsis at the Dallas Park City Club has attracted capacity crowds of business professionals from throughout the DFW metroplex for over 10 years. Learn more about & contact Randy Mayeux

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