Our Management Team
Dave Sanicola – President
Telecommunications, Information Security and Software Quality
As President of The DESARA Group, Dave Sanicola is responsible for major client engagements, business development and strategy, and large project oversight. He leads a team of DESARA’s Consultants who help clients achieve quantifiable bottom-line results by applying a proven methodology for rapid business process improvement. Learn more about & contact Dave.
Karen Rawson – Vice President
Process Improvement, Quality Management Mentoring, ISO 9001, TL 9000, Telecommunications, Medical Devices
Karen Rawson has helped companies develop and implement efficient, effective processes for over 20 years. As a consultant, manager and business owner who specializes in serving global corporations in high-technology fields, Karen has supported leadership teams in developing and deploying business strategies that have led to significant improvements in cost, quality, and customer satisfaction. Learn more about & contact Karen.
Jim Steiner – Vice President
Quality Management Systems, TL9000, Network Operating Center Efficiency and Integration, Operational Support System Analysis, Benchmarking Studies, Network Disaster Recovery Planning and Readiness, All Aspects of Network Infrastructure, Performance Management, Field Operations, Operational Excellence, Strategic Planning
Jim Steiner leads The DESARA Group’s network infrastructure implementation and support practice. He has over 30 years experience working for two of the three major fortune 100 telecommunications providers. His experience includes both local and long haul networks, network major outage restoration, all aspects of network infrastructure, customer or network change management, field operations, construction, program management, engineering, provisioning, and multiple network operating center environments. Learn more about & contact Jim.
